Privacy Policy

Information we collect

When you use Offerixa, we may collect and process the following information:

• Store information — your Shopify store name, domain, locale, currency, and authentication details required to connect the app.
• App settings — campaigns, designs, targeting, schedules, plan details, integration keys you enter, and Smart Exit rules you configure.
• Store data accessed via Shopify — products, collections, themes, orders, markets, and content needed to build offers and attribute conversions. This data is accessed through Shopify's official APIs and is used only to provide app features.
• Shopper leads you collect — if you run email or SMS signup campaigns, we store the contact details the shopper submits (email, phone, and optional first name) so you can see signups and sync them to Shopify Customers or an ESP you connect.
• Usage and support data — campaign signup and conversion counts, error reports, and optional feedback you send us.

We do not collect payment card numbers. Checkout and payments stay on Shopify.

How we use your information

We use the information we collect to:

• Provide, operate, and maintain the Offerixa app
• Render bars, banners, popups, product offers, and Smart Exit on your storefront from a shop metafield (not from our database on page views)
• Save campaigns and sync the compact storefront catalog
• Create discount codes and optional Shopify customers from leads
• Attribute orders to campaigns when you enable that feature
• Process billing and enforce plan limits
• Respond to support requests and improve the app
• Comply with legal obligations and Shopify platform requirements

How we share information

We do not sell your personal information. We may share information only in these limited circumstances:

• With Shopify — as required to operate the embedded app, discounts, customers, metafields, and billing.
• With ESPs you connect — if you add a Klaviyo, Mailchimp, or Omnisend key in Settings, we forward signup leads to that service so you can run your own automations.
• With service providers — such as hosting providers that help us run the app, under confidentiality obligations.
• For legal reasons — if required by law, regulation, or valid legal process.

Storefront tracking

Campaigns paint from a shop metafield synced when you save in admin. The storefront script does not send page views, impressions, or clicks to our servers. When a shopper submits a signup form, we create or update a customer in Shopify only; lead records in our database are written from Shopify customer webhooks, not from page views.

Data retention

We retain your store and app data for as long as the app is installed. If you uninstall the app, we delete your store data from our systems, typically within 48 hours. Shopify may later send a shop redact webhook; we delete any remaining records for that shop.

When Shopify sends a customer redact request, we delete matching lead records (email or phone) for that store.

Data security

We take reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and secure access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have the right to access, correct, or delete personal data we hold about you. You can uninstall the app at any time to stop further collection.

To make a privacy-related request, contact us at viyanshika03@gmail.com and include your store domain.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date on this page. Continued use of the app after changes take effect means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy, contact us at viyanshika03@gmail.com.

See also our Terms of Service.